(4.0 / 5)2183+ Ratings
LoveSac Reviews
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Feb 11, 2023
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LoveSac Customer’s Q&A
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LoveSac FAQs
What is LoveSac's shipping policy?
LoveSac offers free shipping within the contiguous United States on all orders, which typically arrive within 1-4 weeks, while custom covers may take between 4-10 weeks for delivery.
What is LoveSac's return policy?
Eligible merchandise may be returned within 60 days from the date of receipt for a full refund or exchange. However, custom merchandise, floor models, and clearance item sales are final, and returns cannot be issued. Shipping and delivery fees are non-refundable.
What is LoveSac's warranty policy?
Sac Inserts come with a Lifetime Guarantee against manufacturer defects, but this does not apply to failures resulting from use, abuse, or excessive wear. The warranty is only valid with an original receipt or order number, and it does not cover products used for commercial purposes.
What payment methods does LoveSac accept?
LoveSac accepts Mastercard, Visa, PayPal, Amazon Pay, and Affirm as payment methods.
Are LoveSac covers washable?
Yes, LoveSac covers are machine-washable, allowing you to keep your Sac clean and fresh.
Can I change the look of my LoveSac?
Yes, LoveSac offers over 200 Cover options to choose from, making it easy to update your look whenever you want.